Service

Automated Communication

Conversational agents and chat experiences that answer questions, qualify leads and book meetings on your behalf.

Overview

Most customer questions are repeats. We build smart chat and voice agents that handle the repetitive 80% in seconds so your team only sees the 20% that actually need a human.

From website chat widgets and WhatsApp bots to AI voice agents that answer your phone, we ship conversational systems trained on your business and integrated with your tools.

What we deliver

  • Website chat widgets with conversation context
  • WhatsApp, SMS and Telegram bots
  • AI voice agents for inbound and outbound calls
  • Slack / Teams support bots over your internal docs
  • CRM and helpdesk integrations (HubSpot, Intercom, Zendesk)
  • Analytics dashboards for conversation insights

Tech we use

OpenAI / AnthropicLangChain / LlamaIndexVector databases (Pinecone, Qdrant)Twilio / VonageVapi / Retell (voice)WhatsApp Cloud APINode.jsRedis

Common use cases

Where we typically see the strongest ROI on this service.

24/7 customer support

Resolve common questions instantly, escalate the rest to humans with full context.

Lead qualification

Ask the right discovery questions and book qualified prospects directly into the calendar.

Appointment reminders

Cut no-shows with personalised reminders over SMS, email and WhatsApp.

Internal knowledge bot

A Slack bot that knows your policies, runbooks and onboarding docs.

Why teams choose Bashlogs

The principles that shape every engagement.

Trained on your data

Bots that answer in your voice and stay within your guardrails.

Human handoff built in

Smooth escalation to a real person — never a dead-end conversation.

Multi-channel from day one

Reuse the same brain across chat, voice and messaging.

Ready to talk about automated communication?

Tell us about your goals. We'll come back with a scoped plan and timeline within 48 hours.

Start a Project

Other services